
When this happens...
New Contact

Automatically do this!
Enable Integrations or automations with these events of Respond.io and Placid
Triggers when new contact created.
Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.
Retrieves the list of all users
List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.
Adds a comment to a conversation
Adds a space tag
Add tags for a contact

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To start, connect both your Respond.io and Placid accounts to viaSocket. Once connected, you can set up a workflow where an event in Respond.io triggers actions in Placid (or vice versa).
Absolutely. You can customize how Respond.io data is recorded in Placid. This includes choosing which data fields go into which fields of Placid, setting up custom formats, and filtering out unwanted information.
The data sync between Respond.io and Placid typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Respond.io and Placid. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
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