Connect Respond.io and ShopBase
Integrate Respond.io with ShopBase to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Respond.io + ShopBase flows
Start from a real workflow other teams are already running.
Choose a trigger
Respond.io
When this happens...
New Contact
Choose an action
ShopBase
Automatically do this!
Create Product
Add Product Variant
Add Product Image
Update Product
View Store Details
Find Orders
Create Customer
Delete Order
Remove Product
Update Customer
Delete Customer
Find Products
List Customers
Create Product in ShopBase when New Contact in Respondio
Use this flowAdd Product Variant to ShopBase when New Contact in Respondio
Use this flowAdd Product Image to ShopBase when New Contact in Respondio
Use this flowUpdate Product in ShopBase when New Contact in Respondio
Use this flowView Store Details in ShopBase when New Contact in Respondio
Use this flowFind Orders in ShopBase when New Contact in Respondio
Use this flowCreate Customer in ShopBase when New Contact in Respondio
Use this flowDelete Order in ShopBase when New Contact in Respondio
Use this flowRemove Product from ShopBase when New Contact in Respondio
Use this flowUpdate Customer in ShopBase when New Contact in Respondio
Use this flowSupported Triggers & Actions
Everything you can automate between Respond.io and ShopBase.
When this happensTriggers
A trigger is an event that starts a workflow.
New Contact
Triggers when new contact created.
When a new product is created
Runs the workflow automatically whenever a new product is created in the store.
When a new order is created
Runs the workflow automatically whenever a new order is created in the store.
When a product is updated
Runs the workflow automatically whenever any product is updated in the store.
When a new customer is created
Runs the workflow automatically whenever a new customer is created in the store.
Do thisActions
Action is the task that follows automatically within your Respond.io integrations.
Assign/Unassign Conversation
Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.
List All Users
Retrieves the list of all users
List All Contacts
List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.
Create a Comment
Adds a comment to a conversation
Add Space Tag
Adds a space tag
Add Tags
Add tags for a contact
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn more
About ShopBase
ShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Respond.io and ShopBase accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Respond.io and ShopBase as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ShopBase. No coding required.
Yes. You can set up a workflow where Respond.io triggers actions in ShopBase, and a separate workflow where ShopBase triggers actions in Respond.io. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Respond.io and ShopBase. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Respond.io and ShopBase integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
