Connect Respond.io and Square
Integrate Respond.io with Square to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Respond.io + Square flows
Start from a real workflow other teams are already running.
Choose a trigger
Respond.io
When this happens...
New Contact
Choose an action
Square
Automatically do this!
Update a Customer
Add customer to a group
Create Customer
Find Customer
Remove Customer From Group
Create Customer Group
Update a Customer Group
Find Customer Group
Find a Merchant
Update a Customer in Square when New Contact in Respondio
Use this flowAdd customer to a group in Square when New Contact in Respondio
Use this flowCreate Customer in Square when New Contact in Respondio
Use this flowFind Customer in Square when New Contact in Respondio
Use this flowRemove Customer From Group in Square when New Contact in Respondio
Use this flowCreate Customer Group in Square when New Contact in Respondio
Use this flowUpdate a Customer Group in Square when New Contact in Respondio
Use this flowFind Customer Group in Square when New Contact in Respondio
Use this flowFind a Merchant in Square when New Contact in Respondio
Use this flowAssign/Unassign Conversation in Respond.io when New Customer Created in Square
Use this flowSupported Triggers & Actions
Everything you can automate between Respond.io and Square.
When this happensTriggers
A trigger is an event that starts a workflow.
New Contact
Triggers when new contact created.
New Customer Created
Triggers when a new customer is created.
New Payment Created
Triggers when a new payment is created.
Payment Updated
Triggers when a payment is updated.
Order Updated
Triggers when a order is updated.
Customer Updated
Triggers when a customer is updated.
Do thisActions
Action is the task that follows automatically within your Respond.io integrations.
Assign/Unassign Conversation
Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.
List All Users
Retrieves the list of all users
List All Contacts
List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.
Create a Comment
Adds a comment to a conversation
Add Space Tag
Adds a space tag
Add Tags
Add tags for a contact
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn more
About Square
Square is a comprehensive platform that offers a range of tools and services for businesses, primarily focusing on payment processing, point-of-sale solutions, and financial services.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Respond.io and Square accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Respond.io and Square as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Square. No coding required.
Yes. You can set up a workflow where Respond.io triggers actions in Square, and a separate workflow where Square triggers actions in Respond.io. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Respond.io and Square. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Respond.io and Square integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
