IntegrationsRespond.ioVertex
Respond.io + Vertex

Connect Respond.io and Vertex to Build Intelligent Automations

Choose a Trigger

Respond.io

When this happens...

Choose an Action

Vertex

Automatically do this!

Enable Integrations or automations with these events of Respond.io and Vertex

Enable Integrations or automations with these events of Respond.io and Vertex

Triggers

New Contact

New Contact

Triggers when new contact created.

Request a new Trigger for Respond.io

Actions

Assign/Unassign Conversation

Assign/Unassign Conversation

Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.

List All Users

List All Users

Retrieves the list of all users

List All Contacts

List All Contacts

List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.

Add Comment

Add Comment

Adds a comment to a conversation

Add Space Tag

Add Space Tag

Adds a space tag

Add Tags

Add Tags

Add tags for a contact

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Frequently Asked Questions

How do I start an integration between Respond.io and Vertex?

To start, connect both your Respond.io and Vertex accounts to viaSocket. Once connected, you can set up a workflow where an event in Respond.io triggers actions in Vertex (or vice versa).

Can we customize how data from Respond.io is recorded in Vertex?

Absolutely. You can customize how Respond.io data is recorded in Vertex. This includes choosing which data fields go into which fields of Vertex, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Respond.io and Vertex?

The data sync between Respond.io and Vertex typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Respond.io to Vertex?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Respond.io and Vertex?

Yes, you can set conditional logic to control the flow of data between Respond.io and Vertex. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Respond.io

About Respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

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Vertex

About Vertex

Vertex is a leading provider of comprehensive tax technology solutions, helping businesses manage their tax compliance and streamline their tax processes. With a focus on delivering accurate and efficient tax solutions, Vertex offers a range of services including tax calculation, reporting, and compliance management for various industries.

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