Integrations responsesuite Featurebase
responsesuite + Featurebase
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Supported Triggers & Actions

Everything you can automate between responsesuite and Featurebase.

When this happensTriggers

A trigger is an event that starts a workflow.

New Survey Response

New Survey Response

Runs when a new survey response is received for a chosen survey within a configurable lookback period.

New Survey Created

New Survey Created

Runs when new survey is created within a selected time window.

New Post

New Post

Triggers when a new post is created on your feedback board.

New Post Appears

New Post Appears

Runs when new post appears

New Comment Appears

New Comment Appears

Runs when new comment appears

Ticket Is Created

Ticket Is Created

Runs when Ticket Is Created

Do thisActions

Action is the task that follows automatically within your responsesuite integrations.

List Surveys

List Surveys

Retrieve all surveys, optionally returning only selected fields.

List All Submissions

List All Submissions

List survey submissions; optionally fetch a sample or return only selected response fields.

Get Survey Submissions

Get Survey Submissions

Fix the minutes filter so submissions are reliably limited to the selected recent time window.

Create Feedback Post

Create Feedback Post

Create a feedback post

Update Feedback Status

Update Feedback Status

Set a feedback post status

Add Voter to Post

Add Voter to Post

Add a voter to a post

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect responsesuite and Featurebase?

Sign up for a free viaSocket account, then authorize both your responsesuite and Featurebase accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between responsesuite and Featurebase as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from responsesuite to Featurebase?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Featurebase. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where responsesuite triggers actions in Featurebase, and a separate workflow where Featurebase triggers actions in responsesuite. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between responsesuite and Featurebase. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire responsesuite and Featurebase integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.