Integrations responsesuite Productboard
responsesuite + Productboard
Full list

Supported Triggers & Actions

Everything you can automate between responsesuite and Productboard.

When this happensTriggers

A trigger is an event that starts a workflow.

New Survey Response

New Survey Response

Runs when a new survey response is received for a chosen survey within a configurable lookback period.

New Survey Created

New Survey Created

Runs when new survey is created within a selected time window.

New Note Is Created

New Note Is Created

Runs when a new note or piece of feedback is created in Productboard.

New Feature Created

New Feature Created

Runs when a new feature is created in Productboard, checking items created within a chosen time window.

Request a new Trigger for responsesuite

Do thisActions

Action is the task that follows automatically within your responsesuite integrations.

List Surveys

List Surveys

Retrieve all surveys, optionally returning only selected fields.

List All Submissions

List All Submissions

List survey submissions; optionally fetch a sample or return only selected response fields.

Get Survey Submissions

Get Survey Submissions

Fix the minutes filter so submissions are reliably limited to the selected recent time window.

Create a Note

Create a Note

Create a Feature

Create a Feature

Fix OAuth authorization scopes to use only officially supported Productboard scopes

List All Notes

List All Notes

Returns detail of all notes

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect responsesuite and Productboard?

Sign up for a free viaSocket account, then authorize both your responsesuite and Productboard accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between responsesuite and Productboard as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from responsesuite to Productboard?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Productboard. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where responsesuite triggers actions in Productboard, and a separate workflow where Productboard triggers actions in responsesuite. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between responsesuite and Productboard. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire responsesuite and Productboard integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.