Connect Returnless and 2Chat to Build Intelligent Automations
Choose a Trigger
When this happens...
Request Created
Choose an Action
Automatically do this!
Create Contact
Create Channel
Set WhatsApp About
Send WhatsApp Text Message
Check Phone Number On WhatsApp
Create WhatsApp Group
Add Participants to a WhatsApp Group
Ready to use Returnless and 2Chat automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Request Created
Triggers when a new request has been created with your Returnless form.
New WhatsApp Message Received
Runs when a new WhatsApp message is received in 2Chat.
New WhatsApp Message Sent
Runs when a new WhatsApp message is sent in 2Chat.
New WhatsApp Message
Runs when a new WhatsApp message is sent or received.
WhatsApp Call Received
Runs when a new WhatsApp call is received.
New Message Reaction
Runs when someone reacts to a message.
Do thisActions
Action is the task that follows automatically within your Returnless integrations.
Approve a Request
Approve a request for a return
List All Return Orders
List all the return orders.
Reject Request
Rejects a Request in Returnless
Approve a Request Without Shipment
Approves a Request without Shipment
Create a Tag
Creates a new tags object.
Update A Tag
Update a tag.
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Frequently Asked Questions
To start, connect both your Returnless and 2Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Returnless triggers actions in 2Chat (or vice versa).
Absolutely. You can customize how Returnless data is recorded in 2Chat. This includes choosing which data fields go into which fields of 2Chat, setting up custom formats, and filtering out unwanted information.
The data sync between Returnless and 2Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Returnless and 2Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Returnless
Returnless is a platform designed to streamline and simplify the process of managing product returns for eCommerce businesses. It offers tools to automate return workflows, enhance customer experience, and reduce the operational costs associated with returns.
Learn MoreAbout 2Chat
2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.
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