
When this happens...
New Topic Extraction
New Submit Sentiment Analysis
New Force Alignment Job

Automatically do this!
Create Customer Group
Create a Customer
Delete a Customer
Update Customer Group
Create price lists
Create a Shipping Category
Create a SKU's
Update Customer
Create a Price
Create Stock Location
Create Stock Item
Create Gift Card Recipients
Create Shipping Category
Create a Merchant
Update a Merchant
Update a Price List
Find Customer By Email
Find SKU
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when new topic extraction is created.
Trigger when new submit analysis .
Trigger when new force alignment is created.
Trigger's when new gift card created.
Runs when a new customer is created in Commerce Layer.
Trigger's when new promotion is created.
Action is the task that follows automatically within your Rev AI integrations.
Starts an asynchronous job to extract topics from a transcript.
Delete an existing topic extraction.
Starts an asynchronous job to analyze sentiments in a transcript.
Delete an existign submit sentiment analysis.
Starts an asynchronous job to obtain precise word timings for an audio file and text transcript.
Delete an existing submit force alignment job.

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To start, connect both your Rev AI and Commerce Layer accounts to viaSocket. Once connected, you can set up a workflow where an event in Rev AI triggers actions in Commerce Layer (or vice versa).
Absolutely. You can customize how Rev AI data is recorded in Commerce Layer. This includes choosing which data fields go into which fields of Commerce Layer, setting up custom formats, and filtering out unwanted information.
The data sync between Rev AI and Commerce Layer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Rev AI and Commerce Layer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Rev is an audio transcription service that uses human beings to transcribe English audio or video into text.
Learn MoreCommerce Layer is a fast, flexible, and highly secure REST API, designed to empower you to create innovative and scalable eCommerce solutions with ease. Ask ChatGPT
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