
When this happens...
New Topic Extraction
New Submit Sentiment Analysis
New Force Alignment Job

Automatically do this!
Create Feedback Post
Update Feedback Status
Add Voter to Post
List Feedback Posts
Get Feedback Statuses
List Admins
Create Conversation
Create Or Update Contact
List Companies
Get Conversation Summary
Create Or Update Company
Update Conversation
Create Ticket
List Conversations
Create Or Rename Tag
List Feedback Tags
List Ticket Categories
When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when new topic extraction is created.
Trigger when new submit analysis .
Trigger when new force alignment is created.
Triggers when a new post is created on your feedback board.
Runs when new post appears
Runs when new comment appears
Action is the task that follows automatically within your Rev AI integrations.
Starts an asynchronous job to extract topics from a transcript.
Delete an existing topic extraction.
Starts an asynchronous job to analyze sentiments in a transcript.
Delete an existign submit sentiment analysis.
Starts an asynchronous job to obtain precise word timings for an audio file and text transcript.
Delete an existing submit force alignment job.
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To start, connect both your Rev AI and Featurebase accounts to viaSocket. Once connected, you can set up a workflow where an event in Rev AI triggers actions in Featurebase (or vice versa).
Absolutely. You can customize how Rev AI data is recorded in Featurebase. This includes choosing which data fields go into which fields of Featurebase, setting up custom formats, and filtering out unwanted information.
The data sync between Rev AI and Featurebase typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Rev AI and Featurebase. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Rev is an audio transcription service that uses human beings to transcribe English audio or video into text.
Learn MoreFeaturebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn More