Connect RingCentral and Backlog to Build Intelligent Automations

Choose a Trigger

RingCentral

When this happens...

Choose an Action

Backlog

Automatically do this!

Enable Integrations or automations with these events of RingCentral and Backlog

Enable Integrations or automations with these events of RingCentral and Backlog

Actions

Generate Ringout Call

Generate Ringout Call

Starts a 2-legged RingOutCall based on specified from and to numbers.

Get all Activities

Get all Activities

Find all existing activities

Get Space Logo

Get Space Logo

Returns logo image of your space.

Get Space Notification

Get Space Notification

Returns space notification.

Get Space Disk Usage

Get Space Disk Usage

Returns information about space disk usage.

Get all Projects

Get all Projects

Find all existing projects

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Frequently Asked Questions

How do I start an integration between RingCentral and Backlog?

To start, connect both your RingCentral and Backlog accounts to viaSocket. Once connected, you can set up a workflow where an event in RingCentral triggers actions in Backlog (or vice versa).

Can we customize how data from RingCentral is recorded in Backlog?

Absolutely. You can customize how RingCentral data is recorded in Backlog. This includes choosing which data fields go into which fields of Backlog, setting up custom formats, and filtering out unwanted information.

How often does the data sync between RingCentral and Backlog?

The data sync between RingCentral and Backlog typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from RingCentral to Backlog?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between RingCentral and Backlog?

Yes, you can set conditional logic to control the flow of data between RingCentral and Backlog. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

RingCentral

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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Backlog

About Backlog

Backlog is a comprehensive project management and collaboration tool designed to help teams organize their work, track progress, and collaborate effectively. It offers features such as task management, bug tracking, version control, and Gantt charts to streamline project workflows.

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