
When this happens...

Automatically do this!
Enable Integrations or automations with these events of RingCentral and birdeye
Starts a 2-legged RingOutCall based on specified from and to numbers.
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Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your RingCentral and birdeye accounts to viaSocket. Once connected, you can set up a workflow where an event in RingCentral triggers actions in birdeye (or vice versa).
Absolutely. You can customize how RingCentral data is recorded in birdeye. This includes choosing which data fields go into which fields of birdeye, setting up custom formats, and filtering out unwanted information.
The data sync between RingCentral and birdeye typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between RingCentral and birdeye. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Learn MoreBirdeye is an all-in-one customer experience platform. Over 80,000 businesses use Birdeye every day to attract new leads with Listings, Reviews and Referrals, convert them into customers with Webchat and Payments, and delight those customers with Surveys, Ticketing, and Insights - all in one place.
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