Connect RingCentral and Discourse to Build Intelligent Automations

Choose a Trigger

RingCentral

When this happens...

Choose an Action

Discourse

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Fetch New Posts

Fetch New Posts

Retrieve posts created on the Discourse forum since the specified recent time (returns posts from the last N minutes).

Request a new Trigger for RingCentral

Do thisActions

Action is the task that follows automatically within your RingCentral integrations.

Generate Ringout Call

Generate Ringout Call

Starts a 2-legged RingOutCall based on specified from and to numbers.

Create Post

Create Post

Add a post to Discourse — reply to an existing topic or start a new topic with a title and category.

Create Discourse User

Create Discourse User

Create a new Discourse user account with name, email, username, and password. Optionally activate and approve the account; returns confirmation or activation instructions.

Request a new Action for RingCentral

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Frequently Asked Questions

How do I start an integration between RingCentral and Discourse?

To start, connect both your RingCentral and Discourse accounts to viaSocket. Once connected, you can set up a workflow where an event in RingCentral triggers actions in Discourse (or vice versa).

Can we customize how data from RingCentral is recorded in Discourse?

Absolutely. You can customize how RingCentral data is recorded in Discourse. This includes choosing which data fields go into which fields of Discourse, setting up custom formats, and filtering out unwanted information.

How often does the data sync between RingCentral and Discourse?

The data sync between RingCentral and Discourse typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from RingCentral to Discourse?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between RingCentral and Discourse?

Yes, you can set conditional logic to control the flow of data between RingCentral and Discourse. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

RingCentral

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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Discourse

About Discourse

Discourse is a modern forum solution that facilitates community discussions, Q&A, and social interactions. It offers a range of features including real-time notifications, moderation tools, and customizable themes to enhance user engagement.

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