
When this happens...

Automatically do this!
Create a Document
Update a Document
Enable Integrations or automations with these events of RingCentral and Document360
Starts a 2-legged RingOutCall based on specified from and to numbers.
Creates a new document
Updates the details of the document by it's id.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your RingCentral and Document360 accounts to viaSocket. Once connected, you can set up a workflow where an event in RingCentral triggers actions in Document360 (or vice versa).
Absolutely. You can customize how RingCentral data is recorded in Document360. This includes choosing which data fields go into which fields of Document360, setting up custom formats, and filtering out unwanted information.
The data sync between RingCentral and Document360 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between RingCentral and Document360. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Learn MoreDocument360 is a knowledge base software that helps to create, collaborate, and publish a self-service knowledge base for your products or services with ease.
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