IntegrationsRingCentralParallel
RingCentral + Parallel

Connect RingCentral and Parallel to Build Intelligent Automations

Choose a Trigger

RingCentral

When this happens...

Choose an Action

Parallel

Automatically do this!

Use the Built-in Integrations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Parallel

New Parallel

Triggers when new parallels is created.

Petition Complete

Petition Complete

Triggers when new parallels or petition is completed.

New Comment Posted

New Comment Posted

Triggers when new comment posted .

Comment Deleted

Comment Deleted

Triggers when a comment is deleted .

A user sent a message

A user sent a message

when a user sends a message or reply inside a Parallel form or conversation.

Profile Created

Profile Created

Triggers when new profile is created.

Do thisActions

Action is the task that follows automatically within your RingCentral integrations.

Generate Ringout Call

Generate Ringout Call

Starts a 2-legged RingOutCall based on specified from and to numbers.

Comment on a Parallel

Comment on a Parallel

Send a comment or a note within a parallel.

Tag a Parallel

Tag a Parallel

Tag a parallel with specified tag.

Create Parallel

Create Parallel

Creates a parallel.

Rename Parallel

Rename Parallel

Rename a Parallel.

Find Parallel

Find Parallel

Find an existing parallel.

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Frequently Asked Questions

How do I start an integration between RingCentral and Parallel?

To start, connect both your RingCentral and Parallel accounts to viaSocket. Once connected, you can set up a workflow where an event in RingCentral triggers actions in Parallel (or vice versa).

Can we customize how data from RingCentral is recorded in Parallel?

Absolutely. You can customize how RingCentral data is recorded in Parallel. This includes choosing which data fields go into which fields of Parallel, setting up custom formats, and filtering out unwanted information.

How often does the data sync between RingCentral and Parallel?

The data sync between RingCentral and Parallel typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from RingCentral to Parallel?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between RingCentral and Parallel?

Yes, you can set conditional logic to control the flow of data between RingCentral and Parallel. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

RingCentral

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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Parallel

About Parallel

Parallel is a platform designed to streamline and enhance project management and team collaboration. It offers tools and features that facilitate efficient task management, communication, and workflow automation, making it ideal for teams looking to improve productivity and project outcomes.

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