Connect RingCentral and Yellow.ai to Build Intelligent Automations

Choose a Trigger

RingCentral

When this happens...

Choose an Action

Yellow.ai

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Outbound Template

New Outbound Template

Triggered when a new outbound template is created in Yellow.ai.

Request a new Trigger for RingCentral

Do thisActions

Action is the task that follows automatically within your RingCentral integrations.

Generate Ringout Call

Generate Ringout Call

Starts a 2-legged RingOutCall based on specified from and to numbers.

Create User

Create User

Creates a new user in the Yellow.ai platform.

Get Outbound Templates

Get Outbound Templates

Get all active Outbound templates associated with a specified bot ID.

Request a new Action for RingCentral

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Frequently Asked Questions

How do I start an integration between RingCentral and Yellow.ai?

To start, connect both your RingCentral and Yellow.ai accounts to viaSocket. Once connected, you can set up a workflow where an event in RingCentral triggers actions in Yellow.ai (or vice versa).

Can we customize how data from RingCentral is recorded in Yellow.ai?

Absolutely. You can customize how RingCentral data is recorded in Yellow.ai. This includes choosing which data fields go into which fields of Yellow.ai, setting up custom formats, and filtering out unwanted information.

How often does the data sync between RingCentral and Yellow.ai?

The data sync between RingCentral and Yellow.ai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from RingCentral to Yellow.ai?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between RingCentral and Yellow.ai?

Yes, you can set conditional logic to control the flow of data between RingCentral and Yellow.ai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

RingCentral

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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Yellow.ai

About Yellow.ai

Yellow.ai is a leading AI-powered platform that specializes in automating customer interactions across various channels. It leverages advanced artificial intelligence to provide seamless and personalized customer experiences, enhancing engagement and satisfaction. The platform is designed to cater to businesses looking to optimize their customer support, marketing, and sales processes through intelligent automation.

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