Connect Roborabbit and Zendesk Support to Build Intelligent Automations
Ready to use Roborabbit and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Run
Runs when new run is created
New Task
Runs when new task is created
Run Finished
Runs when Run Finishes
New Organization
Triggers when a new organization is created.
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Do thisActions
Action is the task that follows automatically within your Roborabbit integrations.
Create Run
Start a run for a task to execute its automation.
Find a User
Finds an existing user by query
Find an Agent
Finds an existing Agent by query
Find an Organization
Finds an existing organization by query
Find Tickets
Finds an existing ticket by query.
Find Latest Comment
Find the latest comment on a ticket
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Frequently Asked Questions
To start, connect both your Roborabbit and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Roborabbit triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Roborabbit data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Roborabbit and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Roborabbit and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Roborabbit
Roborabbit is an innovative platform designed to streamline automation processes, enhancing productivity and efficiency for users across various industries.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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