Connect Roma and Teamwork Desk
Integrate Roma with Teamwork Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Roma + Teamwork Desk flows
Start from a real workflow other teams are already running.
Choose a trigger
Roma
When this happens...
New Item
Updated Item
Updated Task Status
Deleted Item
New Automation Run Completed
Choose an action
Teamwork Desk
Automatically do this!
Create Customer
Assign Ticket
Get Ticket
Link tasks to ticket
Unassign Ticket
Update Customer
Search Customers
Search Tickets
Update Ticket
Create a Ticket
Find or Create Customer
Find or Create Ticket
List Canned Responses
List Companies
List Conversation Messages
List Conversations
List Customers
List Happiness Rating Options
List Help Doc Articles
List Inboxes
List Tickets
Get Logged In User
List Users
List Scheduled Emails
List Tags
List Ticket Reminders
List Ticket Activities
List Ticket Templates
List Time Logs
List Ticket Messages
Get Company
Get Canned Response
Get Customer
Get Tag
Get User
Get Inbox
Get Custom Field
List Happiness Ratings
List Thread Summaries
List Ticket Summaries
Create Customer in Teamwork Desk when New Item in Roma
Use this flowAssign Ticket in Teamwork Desk when New Item in Roma
Use this flowGet Ticket from Teamwork Desk when New Item in Roma
Use this flowLink tasks to ticket in Teamwork Desk when New Item in Roma
Use this flowUnassign Ticket in Teamwork Desk when New Item in Roma
Use this flowUpdate Customer in Teamwork-desk when New Item in Roma
Use this flowSearch Customers in Teamwork Desk when New Item in Roma
Use this flowSearch Tickets in Teamwork Desk when New Item in Roma
Use this flowUpdate Ticket in Teamwork Desk when New Item in Roma
Use this flowCreate a Ticket in Teamwork Desk when New Item in Roma
Use this flowSupported Triggers & Actions
Everything you can automate between Roma and Teamwork Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
New Item
Runs when an item (task, note or row) is created on your Roma lists, optionally only on chosen lists.
Updated Item
Runs when an item's title, due date, property or archived flag changes, optionally narrowed by field.
Updated Task Status
Runs when a task's status changes, optionally only when it moves to a chosen status.
Deleted Item
Runs when an item on your Roma lists goes into the trash, optionally only on chosen lists.
New Automation Run Completed
Runs when one of your Roma automations finishes a run, with its summary.
New Ticket
Triggers when a new ticket is created.
Do thisActions
Action is the task that follows automatically within your Roma integrations.
Create Item
Create a task, note or row on a chosen Roma list.
Get Item
Get one item in full with its body, values and list.
Find Items
List and filter a list's items, or search the whole workspace by meaning or keyword.
Update Item
Update an item's title, body, property values, status, due date or flags.
Delete Item
Move one or more items to the Roma trash, where they stay recoverable for about 30 days.
Move Item
Move an item onto another Roma list, keeping its body, chat and history.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,300+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating Roma and Teamwork Desk free
No credit card required. Set up your first workflow in minutes.
About Roma
Roma is an AI task app for keeping lists, tasks, notes and automations, with an operator that helps do the work.
Learn moreSimilar apps
About Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Roma and Teamwork Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Roma and Teamwork Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Teamwork Desk. No coding required.
Yes. You can set up a workflow where Roma triggers actions in Teamwork Desk, and a separate workflow where Teamwork Desk triggers actions in Roma. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Roma and Teamwork Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Roma and Teamwork Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
