Connect Rootly and AgentX to Build Intelligent Automations

Choose a Trigger

Rootly

When this happens...

Choose an Action

AgentX

Automatically do this!

Ready to use Rootly and AgentX automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Conversation

New Conversation

Triggers when New Conversation Started With an Agent.

Get recent messages

Get recent messages

Retrieves messages from the selected conversation posted in the last few minutes.

New Agent

New Agent

Triggers when a new agent is created.

Fetch recent agent messages

Fetch recent agent messages

Retrieve the agent's messages from the selected conversation that were sent recently.

Request a new Trigger for Rootly

Do thisActions

Action is the task that follows automatically within your Rootly integrations.

Create Incident

Create Incident

Creates Incident.

Create Pulse

Create Pulse

Creates a Pulse.

Create Alert

Create Alert

Creates a new alert

Create Conversation With Agent

Create Conversation With Agent

Start a new chat with an agent

Start Chat And Send Message

Start Chat And Send Message

Start chat and send message

Send Message to Conversation

Send Message to Conversation

Send a message from Agent

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Frequently Asked Questions

How do I start an integration between Rootly and AgentX?

To start, connect both your Rootly and AgentX accounts to viaSocket. Once connected, you can set up a workflow where an event in Rootly triggers actions in AgentX (or vice versa).

Can we customize how data from Rootly is recorded in AgentX?

Absolutely. You can customize how Rootly data is recorded in AgentX. This includes choosing which data fields go into which fields of AgentX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Rootly and AgentX?

The data sync between Rootly and AgentX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Rootly to AgentX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Rootly and AgentX?

Yes, you can set conditional logic to control the flow of data between Rootly and AgentX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Rootly

About Rootly

Rootly is an incident management platform that helps teams efficiently respond to and resolve incidents. It offers features like automation, incident tracking, and real-time collaboration to improve the incident response process.

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AgentX

About AgentX

AgentX is a versatile platform designed to streamline and enhance your workflow with powerful automation and integration capabilities.

Learn More