Connect Rootly and onedesk to Build Intelligent Automations

Choose a Trigger

Rootly

When this happens...

Choose an Action

onedesk

Automatically do this!

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Rootly and onedesk?

To start, connect both your Rootly and onedesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Rootly triggers actions in onedesk (or vice versa).

Can we customize how data from Rootly is recorded in onedesk?

Absolutely. You can customize how Rootly data is recorded in onedesk. This includes choosing which data fields go into which fields of onedesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Rootly and onedesk?

The data sync between Rootly and onedesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Rootly to onedesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Rootly and onedesk?

Yes, you can set conditional logic to control the flow of data between Rootly and onedesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Rootly

About Rootly

Rootly is an incident management platform that helps teams efficiently respond to and resolve incidents. It offers features like automation, incident tracking, and real-time collaboration to improve the incident response process.

Learn More
onedesk

About onedesk

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Learn More