IntegrationsRouteeMojo Helpdesk
Routee + Mojo Helpdesk

Connect Routee and Mojo Helpdesk to Build Intelligent Automations

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Routee

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Mojo Helpdesk

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Frequently Asked Questions

How do I start an integration between Routee and Mojo Helpdesk?

To start, connect both your Routee and Mojo Helpdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Routee triggers actions in Mojo Helpdesk (or vice versa).

Can we customize how data from Routee is recorded in Mojo Helpdesk?

Absolutely. You can customize how Routee data is recorded in Mojo Helpdesk. This includes choosing which data fields go into which fields of Mojo Helpdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Routee and Mojo Helpdesk?

The data sync between Routee and Mojo Helpdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Routee to Mojo Helpdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Routee and Mojo Helpdesk?

Yes, you can set conditional logic to control the flow of data between Routee and Mojo Helpdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Routee

About Routee

Routee is a platform that provides users with SMS sending functionality, enhancing communication between businesses and individuals.

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Mojo Helpdesk

About Mojo Helpdesk

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.

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