Connect Routee and Respond.io to Build Intelligent Automations

Choose a Trigger

Routee

When this happens...

Choose an Action

Respond.io

Automatically do this!

Ready to use Routee and Respond.io automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact added

New contact added

Start a workflow for each contact added to your Routee account.

New Contact

New Contact

Triggers when new contact created.

Request a new Trigger for Routee

Do thisActions

Action is the task that follows automatically within your Routee integrations.

List all Contacts

List all Contacts

Retrieve all the contacts of the account.

Create contact

Create contact

Create a new contact with name, mobile number, country code, and optional VIP flag.

Send an SMS

Send an SMS

Send a text message to the specified phone number.

Assign/Unassign Conversation

Assign/Unassign Conversation

Updates the assignee of a specific contact. You can unassign the contact by leaving the assignee value empty.

List All Users

List All Users

Retrieves the list of all users

List All Contacts

List All Contacts

List all available contacts. You can use filters in the request body to limit the results to only records with matching contact field values.

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Frequently Asked Questions

How do I start an integration between Routee and Respond.io?

To start, connect both your Routee and Respond.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Routee triggers actions in Respond.io (or vice versa).

Can we customize how data from Routee is recorded in Respond.io?

Absolutely. You can customize how Routee data is recorded in Respond.io. This includes choosing which data fields go into which fields of Respond.io, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Routee and Respond.io?

The data sync between Routee and Respond.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Routee to Respond.io?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Routee and Respond.io?

Yes, you can set conditional logic to control the flow of data between Routee and Respond.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Routee

About Routee

Routee is a platform that provides users with SMS sending functionality, enhancing communication between businesses and individuals.

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Respond.io

About Respond.io

respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.

Learn More