Connect Routee and Totango to Build Intelligent Automations

Choose a Trigger

Routee

When this happens...

Choose an Action

Totango

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New contact added

New contact added

Start a workflow for each contact added to your Routee account.

Request a new Trigger for Routee

Do thisActions

Action is the task that follows automatically within your Routee integrations.

List all Contacts

List all Contacts

Retrieve all the contacts of the account.

Create contact

Create contact

Create a new contact with name, mobile number, country code, and optional VIP flag.

Send an SMS

Send an SMS

Send a text message to the specified phone number.

Get User

Get User

Get details of user account

List Events

List Events

Get all the events form totango.

List Touchpoint Type

List Touchpoint Type

Get all the touchpoint type form totango.

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Frequently Asked Questions

How do I start an integration between Routee and Totango?

To start, connect both your Routee and Totango accounts to viaSocket. Once connected, you can set up a workflow where an event in Routee triggers actions in Totango (or vice versa).

Can we customize how data from Routee is recorded in Totango?

Absolutely. You can customize how Routee data is recorded in Totango. This includes choosing which data fields go into which fields of Totango, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Routee and Totango?

The data sync between Routee and Totango typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Routee to Totango?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Routee and Totango?

Yes, you can set conditional logic to control the flow of data between Routee and Totango. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.