Integrate Rows with Zoho Desk to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Rows
When this happens...
Zoho Desk
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
Add Row to Rows when Contact Updated in Zoho-desk
Use this flowCreate table in Rows when Contact Updated in Zoho-desk
Use this flowDelete table from Rows when Contact Updated in Zoho-desk
Use this flowRename Table in Rows when Contact Updated in Zoho-desk
Use this flowCreate Spreadsheet Page in Rows when Contact Updated in Zoho-desk
Use this flowDelete Spreadsheet Page in Rows when Contact Updated in Zoho-desk
Use this flowRename Spreadsheet in Rows when Contact Updated in Zoho-desk
Use this flowGet values from range in Rows when Contact Updated in Zoho-desk
Use this flowAdd Row to Rows when New Task in Zoho-desk
Use this flowCreate table in Rows when New Task in Zoho-desk
Use this flowEverything you can automate between Rows and Zoho Desk.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a contact's details are updated.
Triggers when a new task is created in Zoho Desk.
Triggers when an existing task is updated.
Trigger when new account is created
Trigger when new agent is created
Trigger when new attachment is added to a ticket in selected organization
Action is the task that follows automatically within your Rows integrations.
Add a new row to the selected table using the values you provide.
Create a new table with the given name on the chosen page of your spreadsheet.
Deletes the selected table from the chosen spreadsheet.
Renames a table in the chosen spreadsheet to the new name you provide.
Adds a new page (tab) to the selected spreadsheet using the name you provide.
Remove a page (tab) from the chosen spreadsheet so it no longer appears.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Rows is a powerful online spreadsheet tool designed to enhance productivity and collaboration. It offers advanced features for data analysis, automation, and integration with various apps and services.
Learn moreZoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn moreSign up for a free viaSocket account, then authorize both your Rows and Zoho Desk accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Rows and Zoho Desk as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zoho Desk. No coding required.
Yes. You can set up a workflow where Rows triggers actions in Zoho Desk, and a separate workflow where Zoho Desk triggers actions in Rows. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Rows and Zoho Desk. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Rows and Zoho Desk integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.