Connect Ryver and Medallia Agent Connect to Build Intelligent Automations
Choose a Trigger
When this happens...
New Team
New Posts
Choose an Action
Automatically do this!
- Request a new Action for Medallia Agent Connect
Enable Integrations or automations with these events of Ryver and Medallia Agent Connect
Enable Integrations or automations with these events of Ryver and Medallia Agent Connect
Triggers
New Team
Triggered when a new room is created.
New Posts
Fetch posts created in a selected team (workroom), forum, or user stream since the specified time.
Actions
Send Chat Message
Send a message to a team (workroom), forum, or user in Ryver.
Create Team
Create a new Ryver team (workroom) with name, nickname, description, security setting, avatar and active status.
Upload File
Attach a file (URL or text) as a post to a Team (workroom), Forum, or User in Ryver.
Create Post
Create a post in Ryver to a forum, team (workroom), or user feed with an optional subject and body.
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Frequently Asked Questions
To start, connect both your Ryver and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in Ryver triggers actions in Medallia Agent Connect (or vice versa).
Absolutely. You can customize how Ryver data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.
The data sync between Ryver and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Ryver and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Ryver
Ryver organizes all your collaboration in one app with team chat, task management, and voice and video calls.
Learn MoreAbout Medallia Agent Connect
Medallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.
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