
When this happens...
Automatically do this!
Create Contact List
Send SMS
List Tracking Numbers
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new call starts.
Runs when a call ends.
Action is the task that follows automatically within your Sales Play integrations.
Find the list of categories from SalesPlay POS.
create or update a category from SalesPlay POS.
Find products available in SalesPlay POS.
Create or update a SingleProduct in sales play.
Creates a new contact list.
Sends an SMS message from your account to a specified phone number.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Sales Play and CallTrackingMetrics accounts to viaSocket. Once connected, you can set up a workflow where an event in Sales Play triggers actions in CallTrackingMetrics (or vice versa).
Absolutely. You can customize how Sales Play data is recorded in CallTrackingMetrics. This includes choosing which data fields go into which fields of CallTrackingMetrics, setting up custom formats, and filtering out unwanted information.
The data sync between Sales Play and CallTrackingMetrics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Sales Play and CallTrackingMetrics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SalesPlay is a comprehensive cloud-based point of sale (POS) system designed to streamline sales processes, manage inventory, and enhance customer experiences. Ideal for businesses of all sizes, SalesPlay offers robust features including real-time sales tracking, detailed reporting, and seamless integration with various payment gateways.
Learn MoreProvides call tracking, dynamic number insertion, routing, recording, and multi-channel attribution to connect calls, texts, chats, and form fills to the marketing sources that drove them. Offers conversation intelligence (AI-driven transcription and analytics), a softphone, developer APIs, and native integrations (Google Ads, HubSpot, Salesforce) to sync call data across stacks.
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