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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Survey Response
Triggers when new survey response is created.
New or Update Incident
Triggers when new incidents are created, or when existing incidents are updated.
New Comments on an Incident
Retrieve comments added to a specified incident within the last X minutes (default 15), returning newest first.
Do thisActions
Action is the task that follows automatically within your SatisMeter integrations.
Resolve Incident
Resolve an Incident in Better stack.
Add Incident Comment
Post a Markdown-supported comment to a specific Better Stack incident.
Acknowledge Incident
Mark an active Better Stack incident as acknowledged and optionally record the acknowledging email.
Create Incident
Creates a New Incident.
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Frequently Asked Questions
To start, connect both your SatisMeter and Better Stack accounts to viaSocket. Once connected, you can set up a workflow where an event in SatisMeter triggers actions in Better Stack (or vice versa).
Absolutely. You can customize how SatisMeter data is recorded in Better Stack. This includes choosing which data fields go into which fields of Better Stack, setting up custom formats, and filtering out unwanted information.
The data sync between SatisMeter and Better Stack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SatisMeter and Better Stack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SatisMeter
SatisMeter is a powerful tool designed to help businesses measure and improve customer satisfaction through insightful surveys and feedback collection. It provides actionable data to enhance customer experience and drive growth.
Learn MoreAbout Better Stack
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
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