Full list

Supported Triggers & Actions

Everything you can automate between SatisMeter and PagerDuty.

When this happensTriggers

A trigger is an event that starts a workflow.

New Survey Response Arrives

New Survey Response Arrives

Runs when new survey response arrives for a chosen survey.

New project Response

New project Response

Runs when new survey response arrives for a selected project.

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

Request a new Trigger for SatisMeter

Do thisActions

Action is the task that follows automatically within your SatisMeter integrations.

List Survey Responses

List Survey Responses

Retrieve survey responses for a selected campaign. Filter by start/end date, page size, and page cursor.

List Surveys

List Surveys

Lists surveys (campaigns) for a selected project.

Get Project Responses

Get Project Responses

Retrieve project responses with optional start/end dates and pagination.

Get Campaign Statistics

Get Campaign Statistics

Retrieve survey statistics for a selected campaign and configurable date range (days or exact end date).

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect SatisMeter and PagerDuty?

Sign up for a free viaSocket account, then authorize both your SatisMeter and PagerDuty accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SatisMeter and PagerDuty as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SatisMeter to PagerDuty?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach PagerDuty. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SatisMeter triggers actions in PagerDuty, and a separate workflow where PagerDuty triggers actions in SatisMeter. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SatisMeter and PagerDuty. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SatisMeter and PagerDuty integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.