Connect Scale and deskdirector to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Scale
Choose an Action
Automatically do this!
- Request a new Action for deskdirector
Enable Integrations or automations with these events of Scale and deskdirector
Enable Integrations or automations with these events of Scale and deskdirector
Actions
Get Tasks
Retrieve all the tasks for given project.
Create Batch
Create a new batch in a project to group related tasks for processing.
Pause Batch
Pause processing of an in-progress Batch. Only unstarted tasks will be paused.
Resume Batch
Resume processing of a paused Batch. Previously paused tasks will be resumed.
Finalize a batch
Mark a Scale batch as complete so no new tasks can be added.
Cancel Batch
Cancel processing of a Batch. Unstarted tasks will be cancelled. Completed batches cannot be cancelled.
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Frequently Asked Questions
To start, connect both your Scale and deskdirector accounts to viaSocket. Once connected, you can set up a workflow where an event in Scale triggers actions in deskdirector (or vice versa).
Absolutely. You can customize how Scale data is recorded in deskdirector. This includes choosing which data fields go into which fields of deskdirector, setting up custom formats, and filtering out unwanted information.
The data sync between Scale and deskdirector typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Scale and deskdirector. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Scale
Scale provides advanced AI-driven solutions for data labeling and annotation, helping businesses streamline their machine learning workflows.
Learn MoreAbout deskdirector
DeskDirector provides top customer success platform for MSPs that provides customizable client and tech portals, centralized communication, smart tickets, automations and more.
Learn More
