Connect Scale and ServiceBell to Build Intelligent Automations

Choose a Trigger

Scale

When this happens...

Choose an Action

ServiceBell

Automatically do this!

Enable Integrations or automations with these events of Scale and ServiceBell

Enable Integrations or automations with these events of Scale and ServiceBell

Actions

Get Tasks

Get Tasks

Retrieve all the tasks for given project.

Create Batch

Create Batch

Create a new batch in a project to group related tasks for processing.

Pause Batch

Pause Batch

Pause processing of an in-progress Batch. Only unstarted tasks will be paused.

Resume Batch

Resume Batch

Resume processing of a paused Batch. Previously paused tasks will be resumed.

Finalize a batch

Finalize a batch

Mark a Scale batch as complete so no new tasks can be added.

Cancel Batch

Cancel Batch

Cancel processing of a Batch. Unstarted tasks will be cancelled. Completed batches cannot be cancelled.

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Frequently Asked Questions

How do I start an integration between Scale and ServiceBell?

To start, connect both your Scale and ServiceBell accounts to viaSocket. Once connected, you can set up a workflow where an event in Scale triggers actions in ServiceBell (or vice versa).

Can we customize how data from Scale is recorded in ServiceBell?

Absolutely. You can customize how Scale data is recorded in ServiceBell. This includes choosing which data fields go into which fields of ServiceBell, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Scale and ServiceBell?

The data sync between Scale and ServiceBell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Scale to ServiceBell?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Scale and ServiceBell?

Yes, you can set conditional logic to control the flow of data between Scale and ServiceBell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Scale

About Scale

Scale provides advanced AI-driven solutions for data labeling and annotation, helping businesses streamline their machine learning workflows.

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ServiceBell

About ServiceBell

ServiceBell is a platform designed to enhance customer support and engagement by providing real-time communication tools for businesses. It allows companies to connect with their customers through live chat, video calls, and other interactive features, ensuring a seamless and personalized customer experience.

Learn More