Connect Segmetrics and LiveChat to Build Intelligent Automations

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Segmetrics

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LiveChat

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Do thisActions

Action is the task that follows automatically within your Segmetrics integrations.

Get Contact by Email

Get Contact by Email

Returns the full customer journey of a single contact by email

Add or Update Contact

Add or Update Contact

Adds a contact to the specified SegMetrics integration.

Add Tag to Contact

Add Tag to Contact

Add Tags to given contact.

Add Purchase to Contact

Add Purchase to Contact

Adds a purchase to the specified SegMetrics integration.

Adds subscription

Adds subscription

Adds a subscription to the existing contact. If the subscription id already exist, it will be updated.

Remove Tags to Contact

Remove Tags to Contact

Remove Tags to Contact

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Frequently Asked Questions

How do I start an integration between Segmetrics and LiveChat?

To start, connect both your Segmetrics and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in Segmetrics triggers actions in LiveChat (or vice versa).

Can we customize how data from Segmetrics is recorded in LiveChat?

Absolutely. You can customize how Segmetrics data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Segmetrics and LiveChat?

The data sync between Segmetrics and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Segmetrics to LiveChat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Segmetrics and LiveChat?

Yes, you can set conditional logic to control the flow of data between Segmetrics and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Segmetrics

About Segmetrics

SegMetrics gives you clarity on where your leads come from, how they act, and how much your marketing is really worth.

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LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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