
When this happens...
New Open Channel
Open Channel Removed
New Open Channel User
User Exits
New Message in an Open Channel
Updated Message in an Open Channel
Deleted Message in an Open Channel
New Group Channel
Updated Group Channel
Group Channel Deleted
User Invited in a Group Channel
User Decline Invitation
User Accept Invitation
User Leave Group Channel
New Message in a Group Channel
No Unread Message in a Group Channel
Updated Message in a Group Channel
Deleted Message from a Group Channel
Freeze or unfreeze a Group Channel
Add Reaction in a Group Channel
Delete Reaction in a Group Channel
User Blocked
User Unblocked
Updated Push Preference
Updated Push Channel Preference
Device Token Register
Device Token Unregister
Operator Registered
Operator Unregistered
Reported Message
User Reported
Open Channel Reported
Group Channel Reported
User Message Rate Limit Exceeded
Message Replaced
Message Blocked
New Moderation Penalties
Explicit Message Detected
Inappropriate Image Message Blocked
New Announcement Channel
New Announcement Message

Automatically do this!
Create Contact
Update Contact
Create Task
Create Bulk Email
Delete Email
Update Call
Create Note
Create Call
List Contacts
List Lead Status
List Opportunity Status
List Pipelines
List SMS Templates
List Sequences
List User Scheduling Links
List Shared Scheduling Links
List Lead Custom Fields
List Contact Custom Fields
List Opportunity Custom Fields
List Custom Activity Types
List Custom Object Types
List Unsubscribed emails
Create Custom Activity
Create Custom Object
Create Export
Create SMS
Delete Email Address From Contact
Delete Logged Call
Merge Two Leads
Run Status Change Report
Toggle Forwarding on Phone Number
Update Custom Activity
Update Custom Object
Update Lead Smart View
Update Note
Find Call
Find Connected Account
Find Custom Object
Find Custom Activity
Find Contact
Find Group
Find Lead
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when an open channel is created.
Triggers when an open channel is removed.
Triggers when a user enters an open channel.
Triggers when a user exits an open channel.
Triggers when a message is sent within an open channel.
Triggers when a message is updated within an open channel.
Action is the task that follows automatically within your SendBird AI Chatbot integrations.
Creates a new bot within an application.
Create a new user.
Create an open channel
Create a Group Channel.
Send a bot message in a Sendbird channel.
Create a Schedule Message

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your SendBird AI Chatbot and Close accounts to viaSocket. Once connected, you can set up a workflow where an event in SendBird AI Chatbot triggers actions in Close (or vice versa).
Absolutely. You can customize how SendBird AI Chatbot data is recorded in Close. This includes choosing which data fields go into which fields of Close, setting up custom formats, and filtering out unwanted information.
The data sync between SendBird AI Chatbot and Close typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SendBird AI Chatbot and Close. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SendBird AI Chatbot is a powerful tool designed to enhance communication by integrating AI-driven chat capabilities into your applications. It allows businesses to automate customer interactions, provide instant support, and improve user engagement through intelligent conversation management.
Learn MoreClose is a powerful CRM platform designed to help sales teams close more deals and manage their customer relationships effectively. With features like email automation, calling, and reporting, Close streamlines the sales process and enhances productivity.
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