Integrate SendBird AI Chatbot with Shiprocket to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create an Order in Shiprocket when New Open Channel in Sendbird
Create a Product in Shiprocket when New Open Channel in Sendbird
Create a Pickup Location in Shiprocket when New Open Channel in Sendbird
Generate Invoice using Shiprocket when New Open Channel in Sendbird
Search Order in Shiprocket when New Open Channel in Sendbird
Start from a real workflow other teams are already running.
SendBird AI Chatbot
When this happens...
New Open Channel
Open Channel Removed
New Open Channel User
User Exits
New Message in an Open Channel
Updated Message in an Open Channel
Deleted Message in an Open Channel
New Group Channel
Updated Group Channel
Group Channel Deleted
User Invited in a Group Channel
User Decline Invitation
User Accept Invitation
User Leave Group Channel
New Message in a Group Channel
No Unread Message in a Group Channel
Updated Message in a Group Channel
Deleted Message from a Group Channel
Freeze or unfreeze a Group Channel
Add Reaction in a Group Channel
Delete Reaction in a Group Channel
User Blocked
User Unblocked
Updated Push Preference
Updated Push Channel Preference
Device Token Register
Device Token Unregister
Operator Registered
Operator Unregistered
Reported Message
User Reported
Open Channel Reported
Group Channel Reported
User Message Rate Limit Exceeded
Message Replaced
Message Blocked
New Moderation Penalties
Explicit Message Detected
Inappropriate Image Message Blocked
New Announcement Channel
New Announcement Message
Shiprocket
Automatically do this!
Create an Order
Create a Product
Create a Pickup Location
Generate Invoice
Search Order
Cancel Order
Change/Update Pickup Location
Update Customer Delivery Address
Generate AWB for Shipment
Search Courier
Search Shipment Detail
Search Country Code
Search Product Detail by Name
Search Integrated channels
Search PickUp Locations
Create an Order in Shiprocket when New Open Channel in Sendbird
Use this flowCreate a Product in Shiprocket when New Open Channel in Sendbird
Use this flowCreate a Pickup Location in Shiprocket when New Open Channel in Sendbird
Use this flowGenerate Invoice using Shiprocket when New Open Channel in Sendbird
Use this flowSearch Order in Shiprocket when New Open Channel in Sendbird
Use this flowCancel Order on Shiprocket when New Open Channel in Sendbird
Use this flowChange/Update Pickup Location in Shiprocket when New Open Channel in Sendbird
Use this flowUpdate Customer Delivery Address in Shiprocket when New Open Channel in Sendbird
Use this flowGenerate AWB for Shipment using Shiprocket when New Open Channel in Sendbird
Use this flowSearch Courier in Shiprocket when New Open Channel in Sendbird
Use this flowEverything you can automate between SendBird AI Chatbot and Shiprocket.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when an open channel is created.
Triggers when an open channel is removed.
Triggers when a user enters an open channel.
Triggers when a user exits an open channel.
Triggers when a message is sent within an open channel.
Triggers when a message is updated within an open channel.
Action is the task that follows automatically within your SendBird AI Chatbot integrations.
Creates a new bot within an application.
Create a new user.
Create an open channel
Create a Group Channel.
Send a bot message in a Sendbird channel.
Create a Schedule Message

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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SendBird AI Chatbot is a powerful tool designed to enhance communication by integrating AI-driven chat capabilities into your applications. It allows businesses to automate customer interactions, provide instant support, and improve user engagement through intelligent conversation management.
Learn moreShiprocket is a leading eCommerce logistics and shipping solution in India, designed to streamline the shipping process for online retailers. It offers a comprehensive platform that integrates with various eCommerce platforms, providing features like automated shipping, real-time tracking, and multiple courier options to enhance the delivery experience for businesses and their customers.
Learn moreSign up for a free viaSocket account, then authorize both your SendBird AI Chatbot and Shiprocket accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SendBird AI Chatbot and Shiprocket as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shiprocket. No coding required.
Yes. You can set up a workflow where SendBird AI Chatbot triggers actions in Shiprocket, and a separate workflow where Shiprocket triggers actions in SendBird AI Chatbot. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SendBird AI Chatbot and Shiprocket. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SendBird AI Chatbot and Shiprocket integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.