Connect Sensible and Freshservice to Build Intelligent Automations

Choose a Trigger

Sensible

When this happens...

Choose an Action

Freshservice

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Document Extraction

New Document Extraction

Triggers when a new document is successfully extracted

Request a new Trigger for Sensible

Do thisActions

Action is the task that follows automatically within your Sensible integrations.

Extract Document

Extract Document

Extract data from a document

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

Create Ticket

Create Ticket

Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.

Request a new Action for Sensible

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Frequently Asked Questions

How do I start an integration between Sensible and Freshservice?

To start, connect both your Sensible and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Sensible triggers actions in Freshservice (or vice versa).

Can we customize how data from Sensible is recorded in Freshservice?

Absolutely. You can customize how Sensible data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Sensible and Freshservice?

The data sync between Sensible and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Sensible to Freshservice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Sensible and Freshservice?

Yes, you can set conditional logic to control the flow of data between Sensible and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Sensible

About Sensible

Sensible is a platform designed to streamline and optimize your business processes through intelligent automation and data management. It offers tools to enhance productivity, improve decision-making, and ensure seamless operations.

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Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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