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Connect ServiceM8 and outline

Integrate ServiceM8 with outline to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Popular ServiceM8 + outline flows

Start from a real workflow other teams are already running.

Choose a trigger

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ServiceM8

When this happens...

Choose an action

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outline

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between ServiceM8 and outline.

When this happensTriggers

A trigger is an event that starts a workflow.

Job Completed

Job Completed

Triggers when a Job's status changes to Completed.

New Client

New Client

Triggers when a new Client is created.

New Job

New Job

Triggers when a new job is created.

Job Queued

Job Queued

Triggers when a Job is assigned to a Queue.

New Form Response

New Form Response

Triggers when a Form is completed. Requires the Forms add-on to be enabled in your ServiceM8 account.

New Document Published

New Document Published

Triggers when a new document is published.

Do thisActions

Action is the task that follows automatically within your ServiceM8 integrations.

Create a Client

Create a Client

Create a new client

List All Client

List All Client

Get an existing client list

Create Job

Create Job

Create a new Job.

List Jobs

List Jobs

List all the jobs.

Create Job Queue

Create Job Queue

Create a new job queue.

List all Attachments

List all Attachments

List all attachments

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations ServiceM8
ServiceM8 + outline
ServiceM8 logo

About ServiceM8

ServiceM8 is a field service management software that helps businesses manage jobs, schedule work, and streamline operations. It is designed to assist service-based businesses in improving efficiency and customer satisfaction.

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Integrations outline
outline + ServiceM8
outline logo

About outline

Outline is a fast, open‑source team knowledge base and wiki for organizing internal documentation, product specs, support answers, meeting notes, and onboarding. It features a blazing‑fast Markdown editor with slash commands, real‑time collaboration with comments and threads, powerful search with optional AI answers, and 20+ integrations including Slack, Figma, and Loom. Teams can manage permissions, guest access, and public sharing, and customize branding with custom domains; it’s available both as a hosted cloud service and a self‑hosted deployment. Designed for speed, simplicity, and transparency, Outline serves as a shared long‑term memory for modern teams.

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Frequently Asked Questions

How do I connect ServiceM8 and outline?

Sign up for a free viaSocket account, then authorize both your ServiceM8 and outline accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between ServiceM8 and outline as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from ServiceM8 to outline?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach outline. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where ServiceM8 triggers actions in outline, and a separate workflow where outline triggers actions in ServiceM8. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between ServiceM8 and outline. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire ServiceM8 and outline integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.