Full list

Supported Triggers & Actions

Everything you can automate between ServiceNow and Scoro.

When this happensTriggers

A trigger is an event that starts a workflow.

Task Created

Task Created

Trigger when task is created.

Task Updated

Task Updated

Trigger when an existing task is updated.

Task Deleted

Task Deleted

Trigger when an existing task deleted.

Calendar Deleted

Calendar Deleted

Trigger when an existing Calendar deleted.

Calendar created

Calendar created

Trigger when a Calender created.

Calendar Updated

Calendar Updated

Trigger when an existing Calender updated.

Do thisActions

Action is the task that follows automatically within your ServiceNow integrations.

Create Service Catalog Request

Create Service Catalog Request

Creates a ServiceNow catalog request for a selected item with quantity, requester, and any additional details.

Add Comment to a Project

Add Comment to a Project

Adds a comment to a project.

List all Projects

List all Projects

list all the projects

List all Contacts

List all Contacts

list all the contacts

List all Calendar Events

List all Calendar Events

list all the calendar events.

List all Tasks

List all Tasks

list all the tasks.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. Viasocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Integrations ServiceNow
ServiceNow + Scoro
ServiceNow logo

About ServiceNow

ServiceNow is a cloud-based platform that provides enterprise solutions for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). It helps organizations streamline their workflows, automate processes, and improve service delivery across various departments.

Learn more
Integrations Scoro
Scoro + ServiceNow
Scoro logo

About Scoro

Scoro is a software-as-a-service solution[buzzword] for professional and creative services. The all-in-one business management software combines project management with time and team management, sales, billing, and professional services automation.

Learn more

Frequently Asked Questions

How do I connect ServiceNow and Scoro?

Sign up for a free viaSocket account, then authorize both your ServiceNow and Scoro accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between ServiceNow and Scoro as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from ServiceNow to Scoro?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Scoro. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where ServiceNow triggers actions in Scoro, and a separate workflow where Scoro triggers actions in ServiceNow. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between ServiceNow and Scoro. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire ServiceNow and Scoro integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.