Connect SerwerSMS and Capsule CRM to Build Intelligent Automations

Choose a Trigger

SerwerSMS

When this happens...

Choose an Action

Capsule CRM

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Ready to use SerwerSMS and Capsule CRM automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message Received

New Message Received

Triggers when a new message is received.

New Message Sent

New Message Sent

Triggers when a new message is sent.

New or Updated Contact

New or Updated Contact

Triggers when a given action is performed on a Person or Organisation.

New or Updated Opportunity

New or Updated Opportunity

Triggers when a given action is performed on an Opportunity.

New or Updated Project

New or Updated Project

Triggers when a given action is performed on a Project.

New or Updated Task

New or Updated Task

Triggers when a given action is performed on a Task.

Do thisActions

Action is the task that follows automatically within your SerwerSMS integrations.

Add Phone Number to Blacklist

Add Phone Number to Blacklist

Add a phone number to the blacklist to prevent it from receiving SMS.

Add Contact

Add Contact

Add a new contact.

Send SMS

Send SMS

Send message SMS.

Create Contact

Create Contact

Creates a new Person or Organisation.

Update Opportunity

Update Opportunity

Update an existing opportunity

List Tasks

List Tasks

Get a list of all tasks

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Frequently Asked Questions

How do I start an integration between SerwerSMS and Capsule CRM?

To start, connect both your SerwerSMS and Capsule CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in SerwerSMS triggers actions in Capsule CRM (or vice versa).

Can we customize how data from SerwerSMS is recorded in Capsule CRM?

Absolutely. You can customize how SerwerSMS data is recorded in Capsule CRM. This includes choosing which data fields go into which fields of Capsule CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SerwerSMS and Capsule CRM?

The data sync between SerwerSMS and Capsule CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SerwerSMS to Capsule CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SerwerSMS and Capsule CRM?

Yes, you can set conditional logic to control the flow of data between SerwerSMS and Capsule CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SerwerSMS

About SerwerSMS

SerwerSMS is a comprehensive platform for managing SMS communication, offering tools for sending bulk messages, notifications, and marketing campaigns. It is designed to enhance customer engagement and streamline communication processes.

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Capsule CRM

About Capsule CRM

CRM software helps sales teams enhance customer relationship management by centralizing customer information, tracking customer interactions across multiple platforms, and providing tools for effective contact management.

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