
When this happens...
New Message Received
New Message Sent

Automatically do this!
Create Feedback Post
Update Feedback Status
Add Voter to Post
List Feedback Posts
Get Feedback Statuses
List Admins
Create Conversation
Create Or Update Contact
List Companies
Get Conversation Summary
Create Or Update Company
Update Conversation
Create Ticket
List Conversations
Create Or Rename Tag
List Feedback Tags
List Ticket Categories
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new message is received.
Triggers when a new message is sent.
Triggers when a new post is created on your feedback board.
Runs when new post appears
Runs when new comment appears
Runs when Ticket Is Created
Action is the task that follows automatically within your SerwerSMS integrations.
Add a phone number to the blacklist to prevent it from receiving SMS.
Add a new contact.
Send message SMS.
Create a feedback post
Set a feedback post status
Add a voter to a post
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To start, connect both your SerwerSMS and Featurebase accounts to viaSocket. Once connected, you can set up a workflow where an event in SerwerSMS triggers actions in Featurebase (or vice versa).
Absolutely. You can customize how SerwerSMS data is recorded in Featurebase. This includes choosing which data fields go into which fields of Featurebase, setting up custom formats, and filtering out unwanted information.
The data sync between SerwerSMS and Featurebase typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SerwerSMS and Featurebase. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SerwerSMS is a comprehensive platform for managing SMS communication, offering tools for sending bulk messages, notifications, and marketing campaigns. It is designed to enhance customer engagement and streamline communication processes.
Learn MoreFeaturebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.
Learn More