Connect SerwerSMS and helpdeskadvanced to Build Intelligent Automations
Enable Integrations or automations with these events of SerwerSMS and helpdeskadvanced
Enable Integrations or automations with these events of SerwerSMS and helpdeskadvanced
Triggers
New Message Received
Triggers when a new message is received.
New Message Sent
Triggers when a new message is sent.
Actions
Add Phone Number to Blacklist
Add a phone number to the blacklist to prevent it from receiving SMS.
Add Contact
Add a new contact.
Send SMS
Send message SMS.
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Frequently Asked Questions
To start, connect both your SerwerSMS and helpdeskadvanced accounts to viaSocket. Once connected, you can set up a workflow where an event in SerwerSMS triggers actions in helpdeskadvanced (or vice versa).
Absolutely. You can customize how SerwerSMS data is recorded in helpdeskadvanced. This includes choosing which data fields go into which fields of helpdeskadvanced, setting up custom formats, and filtering out unwanted information.
The data sync between SerwerSMS and helpdeskadvanced typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SerwerSMS and helpdeskadvanced. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SerwerSMS
SerwerSMS is a comprehensive platform for managing SMS communication, offering tools for sending bulk messages, notifications, and marketing campaigns. It is designed to enhance customer engagement and streamline communication processes.
Learn More
About helpdeskadvanced
HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.
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