Enable Integrations or automations with these events of seven and helpdeskadvanced
Triggers when a new inbound sms has been received
You can use CNAM Lookup to query the caller ID name for any telephone number worldwide.
looks up information regarding home location register for a given number
looks up information regarding mobile number portability for a given number
Query the national and international format of any mobile phone number. You will also receive information about the network operator associated with the number (without porting information).
To Register the webhook
Send an SMS to one or more recipients.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your seven and helpdeskadvanced accounts to viaSocket. Once connected, you can set up a workflow where an event in seven triggers actions in helpdeskadvanced (or vice versa).
Absolutely. You can customize how seven data is recorded in helpdeskadvanced. This includes choosing which data fields go into which fields of helpdeskadvanced, setting up custom formats, and filtering out unwanted information.
The data sync between seven and helpdeskadvanced typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between seven and helpdeskadvanced. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Seven.io is a comprehensive platform designed to streamline and enhance your digital communication strategies. With a focus on delivering reliable and efficient messaging services, Seven.io offers a suite of tools for SMS, voice, and email communications, ensuring your messages reach the right audience at the right time.
Learn MoreHelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.
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