Connect seven and PagerDuty to Build Intelligent Automations

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Incoming SMS

Incoming SMS

Triggers when a new inbound sms has been received

Incoming call

Incoming call

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

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Do thisActions

Action is the task that follows automatically within your seven integrations.

Lookup CNAM

Lookup CNAM

You can use CNAM Lookup to query the caller ID name for any telephone number worldwide.

Lookup HLR

Lookup HLR

looks up information regarding home location register for a given number

Lookup MNP

Lookup MNP

looks up information regarding mobile number portability for a given number

Lookup Number Format

Lookup Number Format

Query the national and international format of any mobile phone number. You will also receive information about the network operator associated with the number (without porting information).

Register Webhook

Register Webhook

To Register the webhook

Send SMS

Send SMS

Send an SMS to one or more recipients.

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Frequently Asked Questions

How do I start an integration between seven and PagerDuty?

To start, connect both your seven and PagerDuty accounts to viaSocket. Once connected, you can set up a workflow where an event in seven triggers actions in PagerDuty (or vice versa).

Can we customize how data from seven is recorded in PagerDuty?

Absolutely. You can customize how seven data is recorded in PagerDuty. This includes choosing which data fields go into which fields of PagerDuty, setting up custom formats, and filtering out unwanted information.

How often does the data sync between seven and PagerDuty?

The data sync between seven and PagerDuty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from seven to PagerDuty?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between seven and PagerDuty?

Yes, you can set conditional logic to control the flow of data between seven and PagerDuty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

seven

About seven

Seven.io is a comprehensive platform designed to streamline and enhance your digital communication strategies. With a focus on delivering reliable and efficient messaging services, Seven.io offers a suite of tools for SMS, voice, and email communications, ensuring your messages reach the right audience at the right time.

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PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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