Connect Ship24 and AgentX to Build Intelligent Automations

Choose a Trigger

Ship24

When this happens...

Choose an Action

AgentX

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Conversation

New Conversation

Triggers when New Conversation Started With an Agent.

Get recent messages

Get recent messages

Retrieves messages from the selected conversation posted in the last few minutes.

New Agent

New Agent

Triggers when a new agent is created.

Fetch recent agent messages

Fetch recent agent messages

Retrieve the agent's messages from the selected conversation that were sent recently.

Request a new Trigger for Ship24

Do thisActions

Action is the task that follows automatically within your Ship24 integrations.

Get an existing tracker

Get an existing tracker

This action will track the existing tracker

Create Conversation With Agent

Create Conversation With Agent

Start a new chat with an agent

Start Chat And Send Message

Start Chat And Send Message

Start chat and send message

Send Message to Conversation

Send Message to Conversation

Send a message from Agent

List Agents

List Agents

Show agents and apply filters

List Agent Conversations

List Agent Conversations

Get agent conversations

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Frequently Asked Questions

How do I start an integration between Ship24 and AgentX?

To start, connect both your Ship24 and AgentX accounts to viaSocket. Once connected, you can set up a workflow where an event in Ship24 triggers actions in AgentX (or vice versa).

Can we customize how data from Ship24 is recorded in AgentX?

Absolutely. You can customize how Ship24 data is recorded in AgentX. This includes choosing which data fields go into which fields of AgentX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Ship24 and AgentX?

The data sync between Ship24 and AgentX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Ship24 to AgentX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Ship24 and AgentX?

Yes, you can set conditional logic to control the flow of data between Ship24 and AgentX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.