Connect Shippo and LiveChat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Order
New Shipping Label
Choose an Action
Automatically do this!
- Request a new Action for LiveChat
Ready to use Shippo and LiveChat automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Order
Triggers when a new order is created in Shippo.
New Shipping Label
Trigger when a new shipping label is created.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your Shippo integrations.
Search Orders
Get a list of orders that match your filters, such as status, date range, or store.
Create Shipping Order
Creates a new shipping order in Shippo.
Find Shipping Label
Gets a shipping label by label ID or by searching with filters.
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Frequently Asked Questions
To start, connect both your Shippo and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in Shippo triggers actions in LiveChat (or vice versa).
Absolutely. You can customize how Shippo data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.
The data sync between Shippo and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Shippo and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Shippo
Shippo's API standardizes carrier processes and streamlines the complexities of shipping, so you can offer a best-in-class solution without the upkeep.
Learn MoreAbout LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
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