Connect ShopBase and LiveChat to Build Intelligent Automations

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ShopBase

When this happens...

Choose an Action

LiveChat

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Ready to use ShopBase and LiveChat automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

new product is added

new product is added

runs when new product is added

New Chat

New Chat

Triggers when the chat is started.

Finished Chat

Finished Chat

Triggers when the chat is ended.

Chat Changed

Chat Changed

Triggers when the tag list for a chat was changed.

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Do thisActions

Action is the task that follows automatically within your ShopBase integrations.

Create Product

Create Product

Create a new product with title, images, options, and variants.

Create Product Variant

Create Product Variant

Create a product variant with option values, price, SKU, and image.

Add Product Image

Add Product Image

Upload an image to a product and optionally set it as the main image.

Update Product

Update Product

Update a product's title and add one or more images.

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Frequently Asked Questions

How do I start an integration between ShopBase and LiveChat?

To start, connect both your ShopBase and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in ShopBase triggers actions in LiveChat (or vice versa).

Can we customize how data from ShopBase is recorded in LiveChat?

Absolutely. You can customize how ShopBase data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ShopBase and LiveChat?

The data sync between ShopBase and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ShopBase to LiveChat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ShopBase and LiveChat?

Yes, you can set conditional logic to control the flow of data between ShopBase and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ShopBase

About ShopBase

ShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.

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LiveChat

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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