Connect ShopBase and Respond.io
Integrate ShopBase with Respond.io to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Assign/Unassign Conversation in Respond.io when When a new product is created in ShopBase
List All Users in Respondio when When a new product is created in ShopBase
List All Contacts in Respondio when When a new product is created in ShopBase
Create a Comment in Respond.io when When a new product is created in ShopBase
Add Space Tag in Respondio when When a new product is created in ShopBase
Popular ShopBase + Respond.io flows
Start from a real workflow other teams are already running.
Choose a trigger
ShopBase
When this happens...
When a new product is created
When a new order is created
When a product is updated
When a new customer is created
Choose an action
Respond.io
Automatically do this!
Assign/Unassign Conversation
List All Users
List All Contacts
Create a Comment
Add Space Tag
Add Tags
Create Contact
Create Custom Field
Update Contact
Update Contact Lifecycle
Open/Close Conversation
Update Space Tag
Find Contact
List or Get Message
List Contact Channel
Delete Space Tag
Delete Contact
Send Message
Assign/Unassign Conversation in Respond.io when When a new product is created in ShopBase
Use this flowList All Users in Respondio when When a new product is created in ShopBase
Use this flowList All Contacts in Respondio when When a new product is created in ShopBase
Use this flowCreate a Comment in Respond.io when When a new product is created in ShopBase
Use this flowAdd Space Tag in Respondio when When a new product is created in ShopBase
Use this flowAdd Tags in Respondio when When a new product is created in ShopBase
Use this flowCreate Contact in Respondio when When a new product is created in ShopBase
Use this flowCreate Custom Field in Respond.io when When a new product is created in ShopBase
Use this flowUpdate Contact in Respondio when When a new product is created in ShopBase
Use this flowUpdate Contact Lifecycle in Respond.io when When a new product is created in ShopBase
Use this flowSupported Triggers & Actions
Everything you can automate between ShopBase and Respond.io.
When this happensTriggers
A trigger is an event that starts a workflow.
When a new product is created
Runs the workflow automatically whenever a new product is created in the store.
When a new order is created
Runs the workflow automatically whenever a new order is created in the store.
When a product is updated
Runs the workflow automatically whenever any product is updated in the store.
When a new customer is created
Runs the workflow automatically whenever a new customer is created in the store.
New Contact
Triggers when new contact created.
Do thisActions
Action is the task that follows automatically within your ShopBase integrations.
Create Product
Create a simple or multi-variant product with prices, SKUs, inventory, images, and tags.
Add Product Variant
Add a variant to a product with price, SKU, options, inventory, and shipping/tax details.
Add Product Image
Add an image to a product from an image URL or base64 data. Optionally set filename, position, and alt text.
Update Product
Change product title & images
View Store Details
Retrieve details about the connected store.
Find Orders
Retrieve store orders using date ranges, status, customer, product, tracking number, and other filters.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About ShopBase
ShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.
Learn more
About Respond.io
respond.io unifies customer communication across instant messaging, web chat, and email for organizations that market, sell, and support.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your ShopBase and Respond.io accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between ShopBase and Respond.io as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Respond.io. No coding required.
Yes. You can set up a workflow where ShopBase triggers actions in Respond.io, and a separate workflow where Respond.io triggers actions in ShopBase. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between ShopBase and Respond.io. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire ShopBase and Respond.io integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
