
When this happens...

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Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your shoplazza and Medallia Agent Connect accounts to viaSocket. Once connected, you can set up a workflow where an event in shoplazza triggers actions in Medallia Agent Connect (or vice versa).
Absolutely. You can customize how shoplazza data is recorded in Medallia Agent Connect. This includes choosing which data fields go into which fields of Medallia Agent Connect, setting up custom formats, and filtering out unwanted information.
The data sync between shoplazza and Medallia Agent Connect typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between shoplazza and Medallia Agent Connect. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Shoplazza is a comprehensive e-commerce platform that enables businesses to create, manage, and scale their online stores with ease. It offers a range of tools and features designed to streamline the process of selling products online, from inventory management to payment processing.
Learn MoreMedallia Agent Connect is a software platform built to empower customer service agents, make them happier in their jobs, and help with their career development.
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