Integrations Shortcut Jira Software Cloud
Shortcut + Jira Software Cloud
Shortcut logoJira Software Cloud logo

Connect Shortcut and Jira Software Cloud

Integrate Shortcut with Jira Software Cloud to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Shortcut and Jira Software Cloud.

When this happensTriggers

A trigger is an event that starts a workflow.

When a new category is created

When a new category is created

Runs the workflow automatically whenever a new category is created in the account.

When a new epic is created

When a new epic is created

Runs the workflow automatically whenever a new epic is created in the account.

When a new iteration is created

When a new iteration is created

Runs the workflow automatically whenever a new iteration is created in the account.

New Issue

New Issue

Triggers when a new issue is created

New Issue (Via JQL)

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL

Updated Issue

Updated Issue

Triggers when an existing issue is updated

Do thisActions

Action is the task that follows automatically within your Shortcut integrations.

Create Story

Create Story

Create a story with title and workflow state. Optionally add description, owners, labels, tasks, deadline, custom fields.

Search Stories

Search Stories

Find stories in your Shortcut workspace using a text query or filters.

Create Category

Create Category

Create a category in Shortcut.

Create Label

Create Label

Create a new label and set its name, optional description, color, and external ID.

Create Epic

Create Epic

Create a new epic in a Shortcut project.

List Categories

List Categories

Gets a list of all categories and their attributes in Shortcut.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Shortcut
Shortcut + Jira Software Cloud
Shortcut logo

About Shortcut

Shortcut is a project management tool designed to help teams plan, collaborate, and track their work efficiently. It offers features like task management, workflow automation, and team collaboration to streamline project execution.

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Integrations Jira Software Cloud
Jira Software Cloud + Shortcut
Jira Software Cloud logo

About Jira Software Cloud

Jira Software Cloud is a powerful project management tool developed by Atlassian, designed to help teams plan, track, and manage their work efficiently. It offers a wide range of features including issue tracking, agile project management, and customizable workflows to streamline collaboration and productivity.

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Frequently Asked Questions

How do I connect Shortcut and Jira Software Cloud?

Sign up for a free viaSocket account, then authorize both your Shortcut and Jira Software Cloud accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Shortcut and Jira Software Cloud as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Shortcut to Jira Software Cloud?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Jira Software Cloud. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Shortcut triggers actions in Jira Software Cloud, and a separate workflow where Jira Software Cloud triggers actions in Shortcut. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Shortcut and Jira Software Cloud. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Shortcut and Jira Software Cloud integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.