Connect Sifter and Deskpro to Build Intelligent Automations
Choose a Trigger
When this happens...
New Issue Created
Choose an Action
Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
Ready to use Sifter and Deskpro automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Issue Created
Runs when new issue created
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Sifter integrations.
Create New Issue
Create new issue in project
List All Projects
Retrieve all projects
List Categories
Show project categories
List Project Assignees
Fetch assignees for a project
List Milestones
Skipped metadata generation as requested.
Create Brand
Create a Breand in Deskpro
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Frequently Asked Questions
To start, connect both your Sifter and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Sifter triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how Sifter data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between Sifter and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Sifter and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
