
When this happens...

Automatically do this!
Create a Business Service
Install an Add-On
Delete an Add-On
Update an Add-On
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created.
Triggers when new incidents are acknowledged.
Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.
Triggers when an incident is escalated.
Action is the task that follows automatically within your Simpleen integrations.
Create a Glossary
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Create a Business Service in PagerDuty.
This action Install an Add-on for your account.
This action delete an add-on.
This action update an add - on.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Simpleen and PagerDuty accounts to viaSocket. Once connected, you can set up a workflow where an event in Simpleen triggers actions in PagerDuty (or vice versa).
Absolutely. You can customize how Simpleen data is recorded in PagerDuty. This includes choosing which data fields go into which fields of PagerDuty, setting up custom formats, and filtering out unwanted information.
The data sync between Simpleen and PagerDuty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Simpleen and PagerDuty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Simpleen is a platform designed to simplify complex processes and workflows, making it easier for users to manage their tasks efficiently.
Learn MoreagerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.
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