Connect Smartcat and helpdeskadvanced to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Smartcat
Choose an Action
Automatically do this!
- Request a new Action for helpdeskadvanced
Enable Integrations or automations with these events of Smartcat and helpdeskadvanced
Enable Integrations or automations with these events of Smartcat and helpdeskadvanced
Actions
Delete the project
Delete the project.
Start processing the project statistics
Start processing the project statistics.
Enable or disable fuzzy matches
Enable/Disable fuzzy repetitions in project statistics
Cancel project
Cancel the project.
Restore project
Restore the project.
Complete project
Complete the project.
Explore more automations built by businesses and experts
Automate Instagram Comment Replies with Smart DMs
- text is aiReplytoCommentSend a Private ReplyAdd Step
- Is guide commentReplytoComment GuideSend a Private Reply GuideAdd Step
- multi keyword matchcmntdqJzLMYSReplytoCommentMultiKeywordAdd Step
Automate Expense Report Approvals via Slack & QuickBooks
- Send for Approval acceptCreate Entry of expensesAdd Step
- Send for rejectMail for RejectionAdd Step
Automate Social Media Post Creation and Scheduling Across Multiple Platforms
- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
- YoutubeYoutube Video ScriptYoutube Description VideoCreate an Avatar VideoDelayRetrieve Shareable Link for a Video1Upload VideoAdd Step
- TwitterTwitter TweetPost a TweetAdd Step
- LinkedinLinkedin ArticleCreate a linkedin Article or URL postAdd Step
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Frequently Asked Questions
To start, connect both your Smartcat and helpdeskadvanced accounts to viaSocket. Once connected, you can set up a workflow where an event in Smartcat triggers actions in helpdeskadvanced (or vice versa).
Absolutely. You can customize how Smartcat data is recorded in helpdeskadvanced. This includes choosing which data fields go into which fields of helpdeskadvanced, setting up custom formats, and filtering out unwanted information.
The data sync between Smartcat and helpdeskadvanced typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Smartcat and helpdeskadvanced. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Smartcat
Smartcat is an all-in-one platform connecting businesses and translators into a continuous translation delivery loop by combining a collaborative workflow solution, a marketplace, and a network of translation professionals.
Learn MoreAbout helpdeskadvanced
HelpdeskAdvanced is an ITIL v3 compliant web- and mobile-based solution governing services across all organisational areas where Service Management is a key factor in the successful achievement of your company’s objectives.
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