Connect Smartcat and Superchat to Build Intelligent Automations

Choose a Trigger

Smartcat

When this happens...

Choose an Action

Superchat

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Contact Created

Contact Created

Triggers when a new contact is created.

Contact Updated

Contact Updated

Triggers when a contact is modified.

New Inbound Message

New Inbound Message

Triggers when a new message is received.

New Outbound Message

New Outbound Message

Triggers when a new message is sent.

Note Created

Note Created

Triggers when a new note is created.

Message Sending Failed

Message Sending Failed

Triggers when sending an outbound message failed.

Do thisActions

Action is the task that follows automatically within your Smartcat integrations.

Delete the project

Delete the project

Delete the project.

Start processing the project statistics

Start processing the project statistics

Start processing the project statistics.

Enable or disable fuzzy matches

Enable or disable fuzzy matches

Enable/Disable fuzzy repetitions in project statistics

Cancel project

Cancel project

Cancel the project.

Restore project

Restore project

Restore the project.

Complete project

Complete project

Complete the project.

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Frequently Asked Questions

How do I start an integration between Smartcat and Superchat?

To start, connect both your Smartcat and Superchat accounts to viaSocket. Once connected, you can set up a workflow where an event in Smartcat triggers actions in Superchat (or vice versa).

Can we customize how data from Smartcat is recorded in Superchat?

Absolutely. You can customize how Smartcat data is recorded in Superchat. This includes choosing which data fields go into which fields of Superchat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Smartcat and Superchat?

The data sync between Smartcat and Superchat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Smartcat to Superchat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Smartcat and Superchat?

Yes, you can set conditional logic to control the flow of data between Smartcat and Superchat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Smartcat

About Smartcat

Smartcat is an all-in-one platform connecting businesses and translators into a continuous translation delivery loop by combining a collaborative workflow solution, a marketplace, and a network of translation professionals.

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Superchat

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

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